
Joyce Bakare
I am having so many issue with this app both on my kids tablet and on my phone as well. I subscribed for the monthly premium and got charged twice after many failed attempts to subscribe to your premium on my kids tablet. now it's telling there's a bug and keeps closing. meanwhile, I still cannot reconcile the subscription so my kids can have access to the premium content. paying for premium on my phone is not reflecting on my kids tablet. too many issues
3 people found this review helpful
Hello, sorry~Could you try to pay premium on kids tablet? We will return your money back, please let us know your purchased ID via support@iwawakids.com. Moreover, please make sure your Google Play store logining account is as same as the purchased one, otherwise you can not enjoy this service. Thank you~

Goran Kis
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Perfect app. I use it, for about, 5-6 years. It has been working perfectly till last 2 updates. My kid likes "Card" theme and every time we exit, or leave app, and enter back in it reset theme to default "Standard". We try to reinstal, and everithing but issue is still here. This was not issue before. We have tablet with Android 10 OS. We have payed Lifetime Premium but we dont know who to contant about this issue. When this issu is fixed i will give 5 star :)
28 people found this review helpful
Hello~Thank you for your feedback. We have fed it back to our engineer and they will test it ASAP, and we will reply after fixing it. Our email: support@iwawakids.com, need more help, please be free to let us know, thanks again~

Julia T.
In iwawa parent app:I upload a kid's profile photo, save it, exit from the app, and when enter again - profile photo is no longer there. Means it's not stored properly and attached to that function. *Note: It's only possible to upload and save this profile photo after rebooting the device. If try to upload and save the kid's photo after using the device for a while, cannot even click button "save", it's not responsive at all. Please fix this bug and release update soon!
35 people found this review helpful